Free Shipping Policy
This Free Shipping Policy outlines the terms and conditions for free shipping provided by OROAX, a dental instrument company (“we” or “us”).
Eligibility
This policy applies to orders that meet the specified requirements for free shipping as outlined below.
Free Shipping Requirements
Order Value Threshold
Free shipping is available for orders with a total value equal to or exceeding the specified order value threshold. The order value threshold may vary and will be communicated on our website or during the checkout process.
Valid Shipping Destinations
Free shipping is available to customers with shipping addresses within the specified eligible regions or countries. The eligible regions or countries will be communicated on our website or during the checkout process.
Shipping Methods
Shipping Service
The shipping service for free shipping orders will be selected by us and may vary based on the destination and other factors. The chosen shipping service will provide reasonable transit times and tracking information, as applicable.
Expedited Shipping
If you require expedited shipping or a specific shipping method not covered by our free shipping policy, additional fees may apply. Please contact our customer service team for assistance and pricing options.
Exclusions and Limitations
Non-eligible Items
Some products or categories may be excluded from our free shipping policy due to size, weight, or other shipping restrictions. These exclusions will be communicated on our website or during the checkout process.
International Shipping
Free shipping is generally available for domestic orders only. International orders may be subject to separate shipping fees, customs duties, and other import charges.
Additional Fees
Any additional fees associated with the shipment, such as customs duties, taxes, or brokerage fees, are the responsibility of the customer and are not covered by our free shipping policy.
Contact Us
If you have any questions, concerns, or need assistance regarding our free shipping policy, please contact our customer service team using the following contact information:
Email: info@oroax.com
We strive to provide transparent and reliable shipping options to our customers, including free shipping whenever possible, to enhance your shopping experience with us.
